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Going Legit: Marketing as a Social Designer

Going Legit: Marketing as a Social Designer

Marketers must coordinate multiple actors.

Is there a Science Behind Reality Distortion Fields?

Is there a Science Behind Reality Distortion Fields?

Leveraging the sociology of expectations.

Sidney J. Levy on Marketing: An Intellectual Biography

Sidney J. Levy on Marketing: An Intellectual Biography

Today Sidney J. Levy gave the Sidney J. Levy Award Keynote at the Consumer Culture Theory Conference 2015 in Fayetteville, Arkansas. I had the privilege to introduce him. To celebrate the occasion, Dennis Rook, who was one of Sidney's doctoral students, has generously agreed to re-publish the full version of Sidney's Intellectual Biography on my blog.

What's Inside a Tesla Battery, Sociologically?

What's Inside a Tesla Battery, Sociologically?

Fill it with meaning, not energy.

4 Values at the Heart of Good Experience Design

4 Values at the Heart of Good Experience Design

We’ve been hearing about “experiential marketing” and the “experience economy,” but what does it really mean to design a truly great customer experience? Here’s what we’ve learned.

Valentine's Day: A Global Perspective

Valentine's Day: A Global Perspective

This week, people all around the world will make very similar consumer decisions: buying a card, ordering flowers, getting chocolate, and booking a nice restaurant. With Valentine’s Day fast approaching, it seems that we are celebrating our feelings in a global village of love and romantic consumption. But is there more to the event than meets the commercial eye?

What Makes MBAs Stand Out?

What Makes MBAs Stand Out?

Today I deviate a bit from standard protocol and write about MBA teaching. That’s because I just saw a great ft.com interview featuring the Ross School’s Dean Alison Davis-Blake. She had an important message: Business schools must change their tactics for MBAs to get jobs.

How Beyoncé Made Market-Based Feminism Work

How Beyoncé Made Market-Based Feminism Work

“Feminist: a person who believes in the social, political, and economic equality of the sexes.” The above is an excerpt from ‘Flawless’ – a song from Beyoncé’s latest self-titled album, featuring Nigerian author Chimamanda Ngozi Adichie’s lecture on feminism.

Adjusting Your Marketing Across Cultures

Adjusting Your Marketing Across Cultures

Celebrating getting the book through Turkish customs, the absurdity of waiting and paying for your own work reminded me of cultural differences. In 1966, Cateora and Hess wrote “Marketing principles are universally applicable, and the marketer’s task is the same whether applied in Dimebox, Texas or Katmandu, Nepal.” Today we know better: even with global technologies and economic development, cultural differences abound and affect a marketer’s job.