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Founded in 2015, the Big Design Lab is a nonprofit, membership-based organization dedicated to engaging business and political leaders with the theory and practice of market creation and customer experience design.
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“One of the best-recognized experts studying high-tech consumer behavior” (WIRED).
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The Secret to Bird Feeding
Who Do We Work With?
Researchers
We offer data and funding opportunities to researchers who want to push hard against problems in marketing and consumption.
Managers
We explore how firms can manage all elements of the market creation process and the customer experience.
Journalists
Writing a story about consumption,
changing markets, or customer experience design? Contact us for expert insights.
