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The Future of Retail Customer Experience

The Future of Retail Customer Experience

Bridging the Gap Between Physical and Virtual Realities

Tesla's Chief Driver of Success: Masculinity

Tesla's Chief Driver of Success: Masculinity

Sensible man-of-action heroism as an experience.

Eataly's Third Place and the Customer Experience

Eataly's Third Place and the Customer Experience

A third place must evolve to remain relevant.

What Brands Can Learn from Gen Snapchat

What Brands Can Learn from Gen Snapchat

Stories aren't what they used to be.

What's Inside a Tesla Battery, Sociologically?

What's Inside a Tesla Battery, Sociologically?

Fill it with meaning, not energy.

Apple Pay, CurrentC, and the Normalization of Credit/Debt

Apple Pay, CurrentC, and the Normalization of Credit/Debt

Paying for stuff has just gotten easier with Apple Pay - or so it seems. Apply Pay is a wireless payment system that lets owners of iPhone 6 pay for goods at retailers with wireless payment terminals. Users put their phones near the payment terminals, put their thumbs on the Touch ID button, and the transaction is complete.

Netflix's Transformation: Big Data vs. Big Design

Netflix's Transformation: Big Data vs. Big Design

From streaming service to original content provider.

Kurzbiografie zum Seminar

Kurzbiografie zum Seminar

Dr. Markus Giesler verbindet in seiner Forschung und Lehre anthroposophische Prinzipien mit interdisziplinären Ansätzen, um komplexe gesellschaftliche Herausforderungen ganzheitlich, ethisch und innovativ zu adressieren.