Designing AI Experiences

About Markus

Markus Giesler, a marketing professor at York University, is an expert on market creation and customer experience design.

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About This Blog

Marketing Professor Markus Giesler and various guest contributors explore how culture can help design markets and customer experiences. Syndicated by the American Marketing Association, Marketing Magazine, Huffington Post and Apple News. To learn more about what drives these insights, explore Markus' research.

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