Discover my research on market creation and CX design.
See the latest coverage of my work in print and news media.
Learn more about past and future speaking and events.
How not to become a thought leader.
Smart consumers, homes, and families.
Sidney Levy's years with SRI.
York University Brainstorm
Schulich School of Business
Journal of Consumer Research
General Inquiries/Big Design LabSarah McNeil, BDL
Speaking Inquiries/ConferencesCharles Yao, The Lavin Agency