My research adopts an augmented and dynamic sociological view on the creation of markets and the customer experience. I have published in the Journal of Consumer Research, the Journal of Marketing, and Marketing Theory. I also serve as an associate editor at the Journal of Marketing and on the ERBs of the Journal of Consumer Research, Consumption, Markets and Culture, Marketing Letters, and Business & Society.
Manuscripts under review upon request, email me.
What is Big Design?
Most of my current research revolves around a marketing subfield called "market system dynamics (MSD)" or "big design" that allows us to better understand consumption phenomena by investigating how consumers, managers, policy makers, and other social actors both shape and are shaped by markets. The figure below (taken from Giesler and Fischer 2016, MT) illustrates some of the theoretical benefits of this lens.
To learn more about the theoretical and methodological benefits of the market system dynamics lens, please read this Marketing Theory special issue or this Journal of Consumer Research tutorial. To learn more about the "applied" benefits, please read the Big Design Blog or visit Big Design @ American Marketing Association. To learn more about how I fell in love with this approach, please read this interview.
Learn more about my research in the classroom.
I'm very involved in the training and mentorship of doctoral students, both at Schulich and in the field. Doctoral students I have worked with (or currently work with) include Luciana Velloso, Birgit Schneidmueller, Ahmed Benmecheddal, Anton Siebert, Pierre-Yann Dolbec, Ela Veresiu, Amanda Earley, Anastasia Thyroff, Janice Denegri-Knott, and Marius Luedicke.
The Sidney J. Levy Award
In 2008, I created the Sidney J. Levy Award. The Sidney J. Levy Award competition is held annually in honor of one of the founding fathers of Consumer Culture Theory. The award is given to the best CCT-oriented dissertation article published in the preceding year.
If you're interested in or having questions about collaborating on a marketing and consumer research topic, I'd always love to hear from you via email.