Featured
Research
Featured
In the News
Featured
Speaking
Featured
Research

Discover my research on market creation and CX design.

Featured
In the News

See the latest coverage of my work in print and news media.

Featured
Speaking

Learn more about past and future speaking and events.

Latest Posts

All Posts

Featured
Managing IoT Experiences

Storytelling and beyond.

Future Prof: Digital and Critical

How not to become a thought leader.

What Does “Smart” Really Mean?

Smart consumers, homes, and families.

Latest Media

All Media

Featured
A Billionaire Starts a Retail Management School at McGill University

Bloomberg

A Year of Reckoning for Davos Man

Bloomberg

A Tesla Is Not Just a Car for Elon Musk’s Superfans

Motherboard

Latest Articles

All Research

Advertisement

 

Contact

General Inquiries/Big Design Lab
Sarah McNeil, BDL

Speaking Inquiries/Conferences
Charles Yao, The Lavin Agency
 

Contact Markus

Cart (0)